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FREQUENTLY ASKED

QUESTIONS

Can't Find Your Answer?  Speak with a MIW Representative at  your convenience...

Workbook

What is the difference between workbooks and can I look inside?


Both books have a plastic spiral binding and contain Memory Prompting questions that are designed assist the user with telling their Life Story. The Captured Memories Workbook: Full Edition is 6x9 in size, 216 pages and contains over 200 Memory Prompting Questions with Space to write. (click here to see an example of the interior) The Captured Memories Workbook: Abridged Edition is 5.5" x 8.5" in size, 72 pages and contains ~100 Memory Prompting Questions with Space to write. (click here to see an example of the interior)




How long does it take to get my workbook after I place an order?


Workbooks are shipped the next business day after the order is received; it normally takes 3 - 5 days for customers to receive their books after we ship. We currently only ship to customers located in the United States.




Who can benefit from purchasing a Captured Memories Workbook?


A LOVED ONE - A GREAT GIFT! Take every opportunity to get aging family members and friends talking about their lives. Both do-it yourself workbooks make it easy for users to capture and preserve their stories at their own pace. Workbooks can also be used as an interview guide to engage with a loved one; They will enjoy this engaging activity and you will appreciate the life-lessons they share; the completed workbook will be a treasured keepsake for many generations. Review the recommendations in the Individuals section to select the workbook that is best for your gift recipient. INDIVIDUALS Writing your own life story is such a worthwhile endeavor. Both workbooks are ideal to assist. The Full Edition is recommended for users that would like to preserve their life story by walking users through Life Stages; Starting with an introduction of the user and parents and a followed by a journey through childhood, early adulthood, etc. The Abridged workbook also starts with an introduction but is designed to help individuals capture and share a compilation of stories on a variety of topics by using high-level memory prompting questions. BUSINESS OWNERS AND SERVICE PROVIDERS A meaningful gift that your current and potential customers will appreciate & their families will treasure. Purchase a discounted bulk package or promote your business on the back cover; placing information about your business in front of Current and Potential clients for many years! Click Here for information on our promotional workbook packages
SENIOR LIVING FACILITIES, HOME HEALTH CARE, HOSPICE OR PALLIATIVE CARE PROVIDERS - Employees and volunteers can use our workbook to engage and interact with individuals in their care. The interaction and sharing of stories will be appreciated by those in their care and treasured by their family-members.





MIW Online

Who can benefit from purchasing a MIW Online solution?


A LOVED ONE - A GREAT GIFT! Take every opportunity to get aging family members and friends talking about their lives. MIW Online: My Story solution makes it easy for users to capture and preserve their stories at their own pace. This solution can also be used to interview a loved one (video, voice or written responses); They will enjoy this engaging activity and you will appreciate the life-lessons they share; their Digital Story Book will be a treasured keepsake for many generations. INDIVIDUALS Writing your own life story is such a worthwhile endeavor; The MIW Online: My Story solution is perfect for individuals that would like to capture and preserve their life story. It is structured to assist users by walking them through Life Stages; Starting with an introduction of the user and parents and a followed by a journey through childhood, early adulthood, etc.




What is included in the MIW Online: My Story solution?


Customers Receive:

  • Access to the MIW Online My Story Dashboard ( click here to view), which is broken into chapters that walk users through their life stages.
  • Access to our Memory Prompting Videos and questions that are designed to help users recollect memories and share their stories.
  • The option to Record a Story (Video or Audio)
  • The option to Share a Written Story
  • The option to add a photo and caption
  • A Digital Story Book, that is updated and sent to the client monthly. Video and Audio Recordings are included in the digital book and transcribed for printed copies.
After your payment is processed you will be prompted to set-up a login and password. You will have immediate access to the MIW Online My Story Dashboard ( click here to view chapters) and can start sharing your stories.




Does the MIW Online: My Story solution allow me to select and complete chapters in any order that I desire?


Yes, You have access to all of the chapters. You can answer them in the order provided or answer in any order that you desire.




How does the Concierge Service work?


Concierge Service subscribers select the day and time that they would like a MIW Representative to contact them weekly. They will receive a call on that day and time and their assigned representative will conduct a brief interview. Interviews are engaging and the interviewers are trained to ensure that at no time the client feels rushed. Stories are entered into the MIW Online dashboard and incorporated into the Monthly Digital Story book. If the Video Interview option is selected, the Clients Story is recorded and incorporated into their Digital Story Book.




What happens if I miss my weekly concierge call?


Your assigned representative will call you on your selected alternative day and time; if that is also unsuccessful, you will be asked the previous memory prompting questions during your next appointment.




How frequently do you update the Digital Story book? Is there a page limit?


Digital Story Books are updated Monthly - updates are visible 7 business days into the next Month. (Example, stories submitted in March will be available for viewing on 7th. business day in April). Recordings are also transcribed. There is no page limit - Digital Story Books do not have a page count limit; we may recommend creating different editions based on the file size or content.




What is the cost to have my MIW Online: Digital Story Book transformed into a printed softbound or hardbound book?


All books have full color printed covers and are 8.5" x 11" in size

Pricing Includes the printed book and the following services:

  • Interior Design & Layout
  • Light Edit: Quick Review for Typos & Punctuation Errors
  • Cover Design: Standard Template

MIW Online Monthly and Quarterly Subscribers - Printed Book Pricing:

  • $55: Softbound, Black and white interior, up to 240 pages
  • $65: Hardbound, Black and white interior, up to 240 pages
  • $75: Softbound, Color Interior, up to 150 pages
  • $85: Hardbound, Color Interior, up to 150 pages

Available Additional Services:

  • Customized Cover: 3 Designs to choose from - +$100.00
  • Deep Edit: A comprehensive re-write/edit +$500.00




Will you fix spelling errors or typos and format my Digital Story Book?


We perform a light edit and will correct obvious issues. You can request a deep edit by paying an additional monthly fee of $20.00 or a onetime charge of $500.00 when your project is complete. Story Books are formatted to be aesthetically appealing (example: photos will be inserted and sized accordingly) there is no additional charge for this service.




What is your cancellation policy


Subscribers can cancel at any time. A final copy of their Digital Story Book will be made available and Annual Subscriber books will be printed and shipped to the client. No refunds are issued.





Books (Printed & Digital)

What is the cost to have my Captured Memories Workbook transformed into a softbound or hardbound book?


All books have full color printed covers and are 8.5" x 11" in size.

Pricing Includes the printed book and the following services

  • Transcribing Written To Typed Copy
  • Scan, digitize & add Photos (15)
  • Interior Design & Layout
  • Light Edit: A quick review and correction of Typos & Punctuation Errors
  • Cover Design: Standard Template (Customers can select a photo for the cover)

Captured Memories Workbook: Abridged Edition - Printed Book Pricing:

  • $365: Softbound, Black and white interior, up to 150 pages
  • $385: Hardbound, Black and white interior, up to 150 pages
  • $425: Softbound, Color Interior, up to 150 pages
  • $445: Hardbound, Color Interior, up to 150 pages

Captured Memories Workbook: Full Edition - Printed Book Pricing:

  • $615: Softbound, Black and white interior, up to 150 pages
  • $635: Hardbound, Black and white interior, up to 150 pages
  • $675: Softbound, Color Interior, up to 150 pages
  • $695: Hardbound, Color Interior, up to 150 pages
Available Additional Services:
  • Customized Cover: 3 Designs to choose from - +$100.00
  • Deep Edit: A comprehensive re-write/edit +$500.00




What is the cost to have my MIW Online: Digital Story Book transformed into a printed softbound or hardbound book?


All books have full color printed covers and are 8.5" x 11" in size Pricing Includes the printed book and the following services:

  • Interior Design & Layout
  • Light Edit: Quick Review for Typos & Punctuation Errors
  • Cover Design: Standard Template
MIW Online Monthly and Quarterly Subscribers - Printed Book Pricing:
  • $55: Softbound, Black and white interior, up to 240 pages
  • $65: Hardbound, Black and white interior, up to 240 pages
  • $75: Softbound, Color Interior, up to 150 pages
  • $85: Hardbound, Color Interior, up to 150 pages
Available Additional Services:
  • Customized Cover: 3 Designs to choose from - +$100.00
  • Deep Edit: A comprehensive re-write/edit +$500.00





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Memories In  Writing Representative.

1-864-448-5800 | 1-800-604-9843

527 Mills Ave., Suite 101 A - Greenville, SC 29605
Memories In Writing LLC
Helping Individuals, Families and Groups, Capture & Preserve Their Stories-- One Memory At A Time...
MemoriesInWriting.com

©2012 Memories In Writing LLC

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